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Active listening techniques in health and social care diploma

Course title: 

Active listening techniques in health and social care diploma

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This dynamic Active Listening Techniques in Health and Social Care Diploma offers a hands-on approach to mastering essential communication skills in today's fast-paced digital landscape. Through interactive sessions and real-world case studies, learners gain practical insights into effective listening strategies that enhance patient care and support. From empathetic communication to conflict resolution, this course equips participants with the tools needed to navigate diverse healthcare settings with confidence and professionalism. Join us on this transformative journey towards becoming a skilled and compassionate healthcare provider. Enroll now to elevate your communication skills and make a meaningful impact in the lives of others.
About Active listening techniques in health and social care diploma

Enhance your communication skills with our Active Listening Techniques in Health and Social Care Diploma. This comprehensive course will equip you with the tools to effectively engage with patients, clients, and colleagues in a healthcare setting. Learn how to show empathy, build trust, and improve patient outcomes through active listening. Our expert instructors will guide you through practical exercises and real-life scenarios to help you master this essential skill. Whether you are a healthcare professional looking to enhance your practice or someone interested in a career in health and social care, this course is perfect for you. Enroll today and start making a difference!

Career positions & opportunities
Healthcare Assistant
Social Worker
Mental Health Counselor
Patient Advocate
Care Coordinator
* Disclaimer: Salary figures provided are for informational purposes only and may vary depending on factors such as experience, location, and industry standards. Actual salaries may differ from the figures displayed here. It is recommended to conduct additional research and consult with relevant professionals before making any career-related decisions based on the information provided.

Duration

The programme is available in 2 duration modes:

    • 6 Months
    • 9 Months
Entry requirements

In order to apply you should have either:

    • OR;
Course content
    • Introduction to active listening
    • Importance of active listening in health and social care
    • Barriers to effective listening
    • Non-verbal communication in active listening
    • Empathy and understanding in active listening
    • Reflective listening techniques
    • Questioning skills in active listening
    • Building rapport through active listening
    • Managing difficult conversations
    • Applying active listening in real-life scenarios
Assessment

Assessment is via assignment submission

Fee structure

The fee for the programme is as follows:

    • 6 Months - Accelerated mode @ GBP £1250
    • 9 Months - Standard mode @ GBP £950
Fee payment plans

The programme offers following fee payment plans:

    6 Months programme
    ● Payment option (a): GBP £416 x 3 monthly instalments
    ● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

    9 Months programme
    ● Payment option (c): GBP £190 x 5 monthly instalments
    ● Payment option (d): GBP £475 x 2 quarterly instalments
    ● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
You will be taken to our secure course booking page, where you can select a suitable payment plan.
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This course is designed for individuals working in the health and social care sector who want to enhance their communication skills and improve patient outcomes through active listening techniques. Whether you are a nurse, social worker, care assistant, or healthcare professional, this course will provide you with the tools and strategies needed to effectively listen and respond to the needs of your patients.

Statistics UK Figures
1 in 4 adults in the UK will experience a mental health problem each year. (Mental Health Foundation)
Over 850,000 people in the UK are living with dementia. (Alzheimer's Society)
1 in 5 adults in the UK have experienced domestic abuse. (Office for National Statistics)

By learning active listening techniques, you will be better equipped to support individuals facing these challenges and provide them with the care and empathy they deserve. This course will help you build stronger relationships with your patients, improve patient satisfaction, and ultimately enhance the quality of care you provide.

Key facts
● Active listening techniques in health and social care diploma equips learners with the skills to effectively communicate and engage with clients, patients, and colleagues.
● The course focuses on developing empathy, understanding, and rapport-building through active listening.
● Key learning outcomes include improving communication, enhancing relationships, and promoting better outcomes in healthcare settings.
● Industry relevance is high as effective communication is essential in providing quality care and support in health and social care settings.
● Distinctive features of the course include practical exercises, case studies, and role-playing scenarios to enhance learning and application of active listening techniques.
● By mastering active listening skills, learners can contribute to a more positive and supportive environment for those in need of care and assistance.

Why this course?
Active listening techniques are crucial in the health and social care industry as they play a vital role in effective communication between healthcare professionals and patients. According to the Bureau of Labor Statistics, jobs in the healthcare sector are projected to grow by 15% over the next decade in the UK. This growth highlights the increasing demand for skilled professionals who possess strong communication skills, including active listening. Active listening techniques, such as paraphrasing, reflecting, and summarizing, help healthcare professionals better understand patients' needs, concerns, and emotions. This leads to improved patient satisfaction, better health outcomes, and overall quality of care. In the UK, healthcare providers are placing a greater emphasis on patient-centered care, making active listening skills even more essential in the industry. By mastering active listening techniques, professionals in the health and social care sector can build trust with patients, enhance their communication skills, and ultimately provide better care. This not only benefits patients but also contributes to the overall success and growth of the healthcare industry in the UK.
Projected Job Growth in Healthcare Sector 15%

99%+ Pass Rate across all Diploma/ Degree courses

We offer accredited Health and Social care Courses to individuals, groups, employers and organisations delivered 100% online.

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