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Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings

Course title :  Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings  |  Credits :  120  |  Course code :  L7DIHAS-IP

The Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings is designed to equip healthcare professionals with essential skills to effectively manage and resolve conflicts in healthcare environments. This comprehensive program covers conflict resolution strategies, communication techniques, negotiation skills, and mediation practices tailored specifically for healthcare settings. Graduates emerge prepared to address conflicts constructively, promote collaboration among interdisciplinary teams, and improve patient care outcomes. With a focus on practical application, this course empowers healthcare professionals to create a positive work environment conducive to delivering high-quality care.

 

 

 

 

Description

The Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings offers comprehensive training for healthcare professionals to effectively manage conflicts in diverse healthcare environments. This program covers essential topics such as conflict resolution strategies, communication skills, negotiation techniques, and mediation practices tailored specifically for healthcare settings. Participants will learn to identify, address, and resolve conflicts constructively, fostering a positive work environment conducive to delivering high-quality patient care. With a focus on practical application and real-world scenarios, graduates emerge equipped to navigate complex interpersonal dynamics, promote collaboration among interdisciplinary teams, and mitigate potential conflicts before they escalate. By acquiring these valuable skills, healthcare professionals enhance their ability to improve patient outcomes, optimize team performance, and contribute to the overall success of healthcare organizations.

 

 

 

 

Why Online ?

  • Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.
  • Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions
  • Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. The online delivery enables you to download the lecture notes, submit assignments wherever you are.
  • Assessments - Assessment is via assignment submission

Who is this course for?

Career path

Graduates of the Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings have a wide range of career options available to them. They can pursue roles such as Healthcare Manager, Clinical Supervisor, Conflict Resolution Specialist, Mediator, Healthcare Consultant, Patient Advocate, Team Leader, Quality Improvement Coordinator, and Care Coordinator. These professionals are highly sought after by hospitals, clinics, long-term care facilities, community health organizations, and government agencies. With their expertise in conflict resolution, communication, and leadership, they play crucial roles in promoting a positive work environment, enhancing patient care outcomes, and improving organizational effectiveness. Additionally, they may explore opportunities in academia, research, or further specialization in areas such as healthcare administration, policy development, or organizational development.

Duration

The programme is available in 2 duration modes:

    • 6 Months
    • 9 Months
Entry Requirements

In order to apply you should have either:

      • A Level 6 diploma or certificate, or a Bachelor’s degree, or an equivalent or higher qualification.
      • OR Candidates with over 5 years of professional experience are invited to apply and fast-track their career growth.
      • AND Minimum age of 21 years.
      * International applicants and qualifications are accepted. OR;
Course Content
    1. erstanding Conflict in Healthcare Settings
    • Overview of conflict types
    • Causes and triggers of conflict in healthcare
    • Impact of conflict on patient care and staff morale
    1. Communication Skills for Conflict Resolution
    • Effective verbal and non-verbal communication techniques
    • Active listening and empathy in conflict resolution
    • Assertiveness and diplomacy in difficult conversations
    1. Conflict Resolution Strategies and Techniques
    • Collaborative problem-solving approaches
    • Negotiation tactics and strategies
    • Mediation and facilitation skills
    1. Leadership and Team Dynamics in Conflict Management
    • Role of leadership in conflict resolution
    • Building and leading cohesive teams
    • Conflict prevention strategies
    1. Legal and Ethical Considerations in Conflict Resolution
    • Legal frameworks related to conflict resolution in healthcare
    • Ethical principles guiding conflict resolution practices
    • Confidentiality and privacy considerations
    1. Implementing Conflict Resolution Policies and Procedures
    • Developing conflict resolution policies
    • Training staff in conflict resolution techniques
    • Evaluating and improving conflict resolution processes
    1. Case Studies and Practical Applications
    • Analyzing real-world conflict scenarios
    • Role-playing exercises for practicing conflict resolution skills
    • Reflection and debriefing sessions

     

     

     

     

     

Assessment

Assessment is via assignment submission

Fee Structure

The fee for the programme is as follows:

    • 6 Months - Accelerated mode @ GBP £1350
    • 9 Months - Standard mode @ GBP £1050
Fee payment plans

The programme offers following fee payment plans:

    6 Months programme
    ● Payment option (a): GBP £450 x 3 monthly instalments
    ● Payment option (b): GBP £1282.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

    9 Months programme
    ● Payment option (c): GBP £210 x 5 monthly instalments
    ● Payment option (d): GBP £525 x 2 quarterly instalments
    ● Payment option (e): GBP £997.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
Accreditation

The qualification is delivered by London School of International Business (LSIB) and it is awarded by an Ofqual-regulated Awarding Body. All of the qualifications are listed on the Ofqual register.

You will be taken to our secure course booking page, where you can select a suitable payment plan.

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